7 tracks · 37 guides
Tally Sign Support
Ask a question and get the steps, with screenshots, from the guides. Stuck on a screen? Drop in a screenshot of it. Or search the guides yourself, and talk to a person whenever you need one.
Prefer email? Write to support@tallysign.com or see other ways to reach us.
Ask a question
Answers with steps and screenshots from the guides
Ask anything about Tally Sign. You'll get the steps and the screenshots that go with them. Stuck on a screen? Drop or paste a screenshot of it.
Start here
- New to Tally SignSend a document and track itSend your first document and follow it to the signed PDF.Read the guide
- Salesforce adminsInstall and connect SalesforceInstall the package, connect your org and add the component.Read the guide
- Revenue CloudThe quote-to-cash setup wizardOrder forms from quotes, then orders, assets and contracts.Read the guide
All tracks
- 01
Getting started
Set up your company, build a template, send your first document, see what your customer sees and manage your own sign-in.
- 02
Negotiation
Questions, replies, internal notes, suggested edits and new versions, all on the document.
- 03
Salesforce
Install the package and connect your org, fill templates from records, send and negotiate from Salesforce, and report on every envelope.
- Install and connect Salesforce
- Add Tally Sign to Salesforce
- Salesforce fields in templates and Preview as record
- Related lists as tables
- Who signs (signer rules)
- After signing: field updates, Files and notifications
- Send from a Salesforce record
- Negotiate from inside Salesforce
- Envelopes, reports and the dashboard
- 04
Revenue Cloud
Send order forms from Revenue Cloud quotes and turn signed quotes into orders, assets and contracts.
- 05
Automation
Remind signers and tell your team on their own, send documents when records change, call Tally Sign from Flows and Agentforce, and post signed deals to Slack.
- 06
Admin
Seats, team roles and single sign-on, billing, email from your own domain and notifications, security and your data, and downloading or deleting your data.
- 07
AI
Draft, fill and send documents by asking Claude or ChatGPT, including order forms from Salesforce quotes, and handle documents by replying to Tally Sign's update emails.
Talk to a person
The support team answers by email. From the chat, Talk to a person sends them your question with the conversation and screenshots, so you don't have to explain it twice.
- Email supportHelp with your account, billing, templates, sending, Salesforce, or the ChatGPT and Claude apps. Tell us your company name and, for a document, its title.support@tallysign.com
- Received a document to sign?The company that sent it is the best first contact: reply to the signing email to reach them. If the signing page itself isn't working, email us.support@tallysign.com
- Security or privacyReport a security issue, or ask about your personal information and how we handle it.security@tallysign.com · privacy@tallysign.com
Our Privacy Policy and Terms of Service explain how Tally Sign handles your information.
