# Email and notifications

> Who your emails come from, what Tally Sign sends, choosing which document updates you get, and turning the void email on or off.

Tally Sign Support › [Admin](https://www.tallysign.com/support/admin)

## What Tally Sign emails, and from whom

Emails to your recipients come from **your company name via Tally Sign**, with your logo and brand color, and replies go to the teammate who sent the document. **Settings → Email** shows the address they're sent from. To send from your own domain instead, see [Email and deliverability](https://www.tallysign.com/support/admin/email-and-deliverability).

| Email | Who gets it |
| --- | --- |
| Signing requests, reminders and updated versions | Signers, when you send, remind or send an edited document again |
| Completed copy with the signed PDF | Everyone on the document, once everyone has signed |
| Questions, replies and changes | The other side of the conversation; see [Negotiation](https://www.tallysign.com/support/negotiation/questions-replies-and-notes) |
| Voided notice | Signers who received a link, when a document is voided (can be turned off, below) |
| Team invites | The person you invite |

Your own account gets security emails that can't be turned off: a sign-in from a new browser, a changed password, and a changed sign-in email (sent to the old address). The owner also gets billing emails, such as the trial ending and a failed payment.

## Choose which updates you get

Everyone on your team decides for themselves which document updates they're emailed about. They're all on to start.

1. Open **Settings → Profile**, or choose **Choose which updates you get** at the bottom of any update email.
2. Under **Email me when**, turn each one on or off: **A customer opens a document**, **Someone signs**, **Someone declines to sign**, **A signer assigns it to someone else** and **Questions and change requests**.

![Settings → Profile: Email me when, with A customer opens a document turned off and the others on](https://www.tallysign.com/university/admin/profile-email-updates.png)

*Each switch saves straight away.*

The first four are about documents you sent. **Questions and change requests** covers documents you sent or have replied on. Signing requests for your own signature, and the signed copy when everyone is done, always come. Turning an email off doesn't hide anything in the app: the document page still shows each view, signature and question as it happens.

## Email signers when a document is voided

When you void a document, everyone who received a signing link is emailed that it no longer needs their signature, with your reason. It's on for new companies.

1. Open **Settings → Email**.
2. Under **Notifications**, turn **Email signers when a document is voided** on or off.

![The Notifications panel with the Email signers when a document is voided switch on](https://www.tallysign.com/university/admin/email-notifications.png)

*Settings → Email → Notifications.*

With it off, signing links still stop working when you void; signers just aren't told by email. Only owners and admins can change it. When you edit a document that was out for signature and send it again, signers always get an email with a link to the new version. See [Void a document](https://www.tallysign.com/support/getting-started/send-and-track#void).

Next guide: [Security and your data](https://www.tallysign.com/support/admin/security-and-your-data)

Source: https://www.tallysign.com/support/admin/email-and-notifications